Frequently Asked Questions.
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Who accepts your valuations?
All major insurance companies operating in New Zealand accept our certified vehicle valuations. We work closely with both insurers and clients to ensure our reports meet industry standards and provide clear, defensible market values. Our valuations are regularly used for agreed value policies, total loss disputes, and legal matters. In the unlikely event your insurer does not accept our report, we offer a full money-back guarantee.
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Can you provide pre-accident valuations?
Yes, we can provide certified pre-accident valuations. These are commonly used in insurance disputes where a vehicle has been written off and there is disagreement about its value prior to the incident. We use current market data, historical sales information, and details about your vehicle’s condition and specifications before the accident to determine a fair and accurate value. Our reports are accepted by all major insurers in New Zealand and are designed to support your claim with confidence.
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Can you do agreed value valuations?
Yes, we provide certified valuations specifically for agreed value insurance policies. These valuations are essential when insuring modified, classic, or high-value vehicles where standard market rates may not reflect true worth. Our reports help ensure your insurer agrees to a fair and accurate value upfront, giving you peace of mind in the event of a claim. We work with all major insurance providers across New Zealand to support the agreed value process.
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How much are valuations?
Our certified vehicle valuations are priced at $249 including GST. This flat rate covers the full valuation process, including research, documentation, and any follow-up adjustments if required. There are no hidden fees, and we’re happy to update your valuation free of charge if your vehicle undergoes changes shortly after the report is issued. We aim to provide clear, accurate valuations that offer real value and peace of mind.
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Are you a registered valuer?
Yes, we are registered valuers. Our lead valuer is officially registered under membership number M390704. This registration ensures our valuations meet recognised industry standards and are accepted by insurance companies, legal professionals, and financial institutions throughout New Zealand. You can have full confidence in the accuracy, credibility, and compliance of our certified reports.
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Do you evaluate the vehicle in person or online?
We primarily conduct our valuations online, using detailed information, photos, and supporting documentation provided by the vehicle owner. This allows us to deliver fast, efficient, and accurate valuations without the need for a physical inspection in most cases. However, we do offer in-person valuations where necessary — particularly for high-value, highly modified, or unique vehicles. Our goal is to ensure every valuation is thorough, credible, and tailored to your specific situation.
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What if I disagree with my insurer’s payout offer — can you help?
Absolutely. If you’re not satisfied with the amount your insurer is offering, we can provide an independent, certified valuation to support your case. Our reports are designed to establish fair market value and are widely accepted by insurance providers across New Zealand. Please contact us directly to discuss your situation — we’re here to help you achieve a fair outcome.
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I’m in dispute with my insurer, but I’m concerned your valuation might come back lower than what I’ve already been offered. Can you help?
Absolutely. We understand how important it is that a valuation supports — not harms — your position during an insurance dispute. Before proceeding, we’re happy to review your situation and advise whether a valuation is likely to be beneficial. If we believe our report may not improve your outcome, we’ll let you know upfront — and in some cases, we may recommend not proceeding. Please contact us directly for a confidential assessment.
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My vehicle is currently in the workshop — should I wait until it’s finished to get a valuation?
Not necessarily. We can provide a certified valuation based on your vehicle’s current condition while it’s in the shop. Once the work is completed, we’ll update your valuation at no extra cost to reflect the changes. This allows you to get the process underway without delay, while still ensuring the final report is accurate and up to date.
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Can you do vehicles subject to COF?
Yes, we can. We regularly provide certified valuations for vehicles that require a Certificate of Fitness (COF), including commercial and heavy vehicles. Our reports take into account the specific compliance and condition factors relevant to COF-class vehicles. Whether your vehicle is currently certified or undergoing inspection, we can assist.
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Can you value vehicles without a current WOF or COF?
Yes, we can. A current WOF or COF is not required for us to complete a valuation. We assess the vehicle based on its overall condition, specifications, and market data — regardless of whether it’s road legal at the time of inspection. If the vehicle is undergoing repairs or modifications, we can also provide an updated valuation once work is completed, at no extra cost.
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Can you provide valuations for business or commercial vehicles?
Yes, we can. We regularly carry out valuations for vehicles owned by businesses, including company cars, utes, vans, trucks, and commercial fleets. Whether it’s for insurance, accounting, asset management, or sale and purchase purposes, our certified reports are tailored to meet your specific business requirements.
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Can you do heavy vehicle valuations?
Yes, we can. We provide certified valuations for a wide range of heavy vehicles, including trucks, trailers, buses, and machinery. Our reports take into account the unique factors that affect heavy vehicle value, such as compliance status, condition, modifications, and market demand. Whether for insurance, financing, asset management, or legal purposes, we deliver accurate and defensible valuations you can rely on.
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Can you provide valuations for motorbikes?
Yes, we can. We offer certified valuations for all types of motorbikes, including road bikes, dirt bikes, cruisers, and custom builds. Our assessments consider the bike’s condition, modifications, rarity, and current market trends to ensure an accurate and fair valuation. Whether for insurance, sale, or legal purposes, we’ve got you covered
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Can you provide valuations for motorhomes?
Yes, we can. We offer certified valuations for all types of motorhomes, including campervans, RVs, and custom-built units. Our reports account for condition, layout, modifications, and market demand to ensure a fair and accurate valuation. Whether for insurance, sale, or legal purposes, we’re well equipped to assist.
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Can you provide valuations for trailers?
Yes, we can. We offer certified valuations for a wide range of trailers, including car transporters, enclosed trailers, flat decks, boat trailers, and custom builds. Our assessments consider condition, specifications, usage, and current market data to deliver accurate and reliable valuations for insurance, sale, or legal requirements.
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Do you provide insurance?
No, we do not. We are an independent valuation company and do not sell or provide insurance policies. However, our certified reports are designed to support your insurance needs and are accepted by all major insurers across New Zealand.